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Marcus’ customer service can be reached by phone on a 24/7 basis. Navy Federal Credit Union. Navy Federal Credit Union customer support is available anytime via phone or online chat. Membership ...
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In January 2018, a class action lawsuit accused Centene's Ambetter marketplace healthcare plans of misleading enrollees about plan benefits. [37] [38] According to the lawsuit, people who bought Centene's plans had difficulty finding medical providers that accepted patients covered under Centene's policies. [39]
"Large companies like Amazon are able to staff their customer service 24/7, but most companies are not," points out Boonin. The fact that median response time is listed in hours, rather than ...