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  2. Export your AOL Desktop Gold data to another computer

    help.aol.com/articles/export-your-aol-desktop...

    Desktop Gold offers the ability to back up your data to a file that can be easily transferred to another computer. Personal data that will be backed up includes Mail saved on your PC, Toolbar Favorites, and settings for all Usernames associated with this installation of AOL Desktop Gold. Sign in to Desktop Gold. Click the Settings icon.

  3. Account Management - AOL Help

    help.aol.com/products/my-account

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Account Management Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.

  4. Import and export mail and other data with AOL Desktop Gold

    help.aol.com/articles/aol-desktop-importing-your...

    This feature allows you manually navigate to a PFC file on your computer and to import data from that file. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3.

  5. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Sign into MyAccount.; If you aren't already on your Subscriptions page, click My Services | My Subscriptions.; Click Manage next to the plan you'd like to change.; Under products, click Change Plan.

  7. View and manage data associated with your account - AOL Help

    help.aol.com/articles/view-and-manage-data...

    A file containing your data will then start to download to your computer or device. Cancel your download request: 1. Go down to "Download Request In Progress." 2. Click Cancel the download request. 3. Beside the current download request, click Cancel request.

  8. Change your AOL account to a free plan

    help.aol.com/articles/change-your-aol-account-to...

    3. Click Manage next to your subscription. 4. Click Change Plan. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.

  9. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.