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In December, Thames Water was fined £18 million by Ofwat for “unjustified” dividend payments which it say broke shareholder payment rules. The regulator also clawed back £131 million worth ...
It owns more than 20,000 miles of water mains and more than 68,000 miles of sewers across London, the Thames Valley and the Home Counties, with approximately 8,000 employees.
In 1989 the Thames Water Authority was partly privatised, under the provisions of the Water Act 1989 [3] with the water and sewage responsibilities transferring to the newly established publicly quoted company of Thames Water, and the regulatory, land drainage and navigation responsibilities transferring to the newly created National Rivers Authority which later became the Environment Agency.
She has also served on the boards of Thames Water Utilities, London and Continental Railways, Axa IM, Morgan Stanley and the Yorkshire Building Society. She founded and was first chair of the Telecoms Ombudsman Service (now Ombudsman Services) in 2002–2003.
Thames Water blamed its failure to deliver the schemes on macroeconomic events, including the COVID-19 pandemic and rises in inflation, plus supply chain problems and competing pressures to create more storm tank capacity. [95] In August 2024, Thames Water was fined £104m by Ofwat for failing to manage its wastewater treatment works and ...
The Communities Secretary branded the water company’s leaders ‘a disgrace’ and claimed the firm had acted in an ‘arrogant way’ towards its customers. Thames Water management, not bill ...
The Consumer Council for Water (CCW) is a non-departmental public body whose sponsor department is Defra. CCW is independent of both the regulator, Ofwat, and the water companies. CCW represents the interests of water and sewerage consumers in England and Wales. The organisation also provides impartial advice and advocacy for aggrieved customers.
Thames Water, which has a £14 billion ($17.9 billion) debt pile, anticipates that an extra £2.5 billion ($3.2 billion) of equity funding will be needed in the five years to 2030 to help it ...