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Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters
Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Change any of the following settings, then click Save to finalize your selection: • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed. • Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails. 5. Click Save.
The AOL App gives you access to all the best of AOL, including Mail's innovative features and settings. With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS.
1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.