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Image credits: Tiberius_Jim If there’s anyone that knows all about customer service, it’s Shep Hyken.He’s done endless amounts of research, written best-selling books, trained people, and ...
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76]
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Comcast called this option "Domain Helper" and gave customers an option to disable it. [69] Comcast later announced that DNS redirection was incompatible with DNSSEC, which was a priority for the company. Their DNSSEC deployment began in 2011 and as users were migrated to DNSSEC-validating servers, Domain Helper no longer was used.
By 2013, Comcast Business had become the largest business-facing enterprise, by revenue, of all cable providers who provide services to businesses. [26] Comcast Business generated $3.24 billion in 2013, an increase of 26.4% from 2012, [27] when the revenue of Comcast Business was about $2.4 billion. [28] [29]