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According to Forrester Research, solution architecture is one of the key components by which Enterprise Architecture delivers value to the organization. It entails artifacts such as a solution business context, a solution vision and requirements, solution options (e.g. through RFIs, RFPs or prototype development) and an agreed optimal solution with build and implementation plans ("road-map").
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
Early AWS "building blocks" logo along a sigmoid curve depicting recession followed by growth. [citation needed]The genesis of AWS came in the early 2000s. After building Merchant.com, Amazon's e-commerce-as-a-service platform that offers third-party retailers a way to build their own web-stores, Amazon pursued service-oriented architecture as a means to scale its engineering operations, [15 ...
Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...
[41] [42] In January 2023, Amazon cut over 18,000 jobs, primarily in consumer retail and its human resources division in an attempt to cut costs. [43] On November 8, 2023, a plan was adopted for Jeff Bezos to sell approximately 50 million shares of the company over the next year (the deadline for the entire sales plan is January 31, 2025). The ...
A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.
A lead programmer has responsibilities which may vary from company to company, but in general is responsible for overseeing the work, in a technical sense, of a team of software developers working on a project, ensuring work meets the technical requirements, such as coding conventions, set by the software architect responsible for the underlying architecture. [1]
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