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When your AOL Desktop Gold is ready for an update, we'll push it through to you automatically. All you'll need to do is close and reopen your AOL Desktop Gold every couple of days to ensure you're using the most updated version. Once you reopen AOL Desktop Gold you'll be using the newest version available to you.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:
The Problem Reports and Solutions Control Panel applet was replaced by the Maintenance section of the Action Center on Windows 7 and Server 2008 R2.. A new app, Problem Steps Recorder (PSR.exe), is available on all builds of Windows 7 and enables the collection of the actions performed by a user while encountering a crash so that testers and developers can reproduce the situation for analysis ...
Responsible for handling the secure attention key, loading the user profile on logon, and optionally locking the computer when a screensaver is running. On Windows NT systems prior to Windows Vista, Winlogon is also responsible for loading GINA libraries which are responsible collecting logon credentials from the user. Svchost.exe
When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity.