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Before an address can be certified as deliverable (CASS-certified), it must first be standardized. Standardization converts an address into a standard format by correcting the address, if possible, and adding missing information, such as a ZIP code, to produce a complete address containing a street address, city, state, and ZIP code.
View my plan If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".
Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder
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If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured. Clear your browser's cache
Locatable Address Conversion System (LACS) is a service offered by the United States Postal Service to update mailing addresses when a street is renamed or the address is updated for 911. In the case of 911, the address is changed from a rural route format to an urban/city route format.
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.