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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Use AOL Mail on an Android device If you want to use the email app that comes with your Android device, just add your AOL Mail account through your device's settings . Though you should be able to set up the account automatically, you may need to set up the account manually with the POP or IMAP settings .
Some desktop email apps and most mobile email apps, like on iPhone and Android, use IMAP. Actions taken in these apps are mirrored in your AOL Mail account everywhere. Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP
If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct. Though you may be prompted to select either IMAP or POP, we recommend using IMAP as it works best with AOL Mail.
Gmail has native applications for iOS devices [55] (including iPhone, iPad, and iPod Touch) and for Android devices. [56] In November 2014, Google introduced functionality in the Gmail Android app that enabled sending and receiving emails from non-Gmail addresses (such as Yahoo! Mail and Outlook.com) through POP or IMAP. [57]
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.