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The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)
TASC Outsourcing (pronounced: Task) is a staffing and managed services company of the Middle East headquartered in Dubai, United Arab Emirates. [3] TASC Outsourcing was founded in November 2007 by Mahesh Shahdadpuri in Dubai and has its operations, through its branches and network, across the Arab states of the Persian Gulf which includes the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman.
Singapore [a] An online marketplace for selling goods [135] [136] Etsy: United States [a] An online marketplace for handmade goods [137] [138] Lazada Group: Singapore [a] An online marketplace for selling goods [135] [136] Meituan-Dianping: China: An online food delivery, consumer products and retail service [139]
Land lines: 1.825 million, 61st in the world (2011) [3] Mobile cellular: 17.943 million, 66th in the world (2011) [3] System: modern fiber-optic integrated services; digital network with rapidly growing use of mobile-cellular telephones; key centers are Abu Dhabi and Dubai [3]
In 2010, Teleperformance acquired Scottish outsourcing call center beCogent for £35 million. [14] It ceased operations in December 2021 mainly due to the impact of the COVID-19 pandemic and remote work. [15] By 2013 Teleperformance had six contact centers in Tunisia. [16] In 2013, Teleperformance acquired full control of TLS Contact. [17]
Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
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In 2016, BLS International was awarded a contract by Spain's Ministry of Foreign Affairs and Cooperation (MAEC) for global visa outsourcing, valued at €175 million. [9] Additionally, the company was contracted by the Government of Punjab, India to manage 2,147 Seva Kendras as part of an e-governance project.