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Samsung is a major supplier for Apple – first providing memory for the early iPod devices in 2005, [34] and Apple is a key customer for Samsung – in 2012 its component sales were thought to be worth in the region of $8 billion revenue to Samsung [193] – to the point where Apple CEO Tim Cook originally opposed litigation against Samsung ...
The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...
Servify is a device management platform, founded in 2015. [1] It is headquartered in Mumbai, India and operates in North America, Europe, Middle East, China and Turkey. [2] It provides services such as product diagnosis, queue management, warranty and protection plans to its clients. [3]
In the United States, select retailers and Samsung stores offered a "Premier Service" for the device, including an orientation session post-purchase, a dedicated customer support line specific to Galaxy Fold-related issues, and the ability to purchase a one-time screen replacement out-of-warranty from one of the aforementioned outlets for US ...
In the United States, this information may be used by Samsung to deny warranty service to devices that have been modified in this manner. [38] Voiding consumer warranties in this manner may be prohibited by the Magnuson–Moss Warranty Act of 1975, at least in cases where the phone's problem is not directly caused by rooting. [39]
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