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  2. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    The term "continual improvement", not "continuous improvement", is used in ISO 14000, and is understood to refer to an ongoing series of small or large-scale improvements which are each done discretely, i.e. in a step-wise fashion. Several differences exist between the CIP concept as it is applied in quality management and environmental management.

  3. Chartered Quality Institute - Wikipedia

    en.wikipedia.org/wiki/Chartered_Quality_Institute

    The Chartered Quality Institute (CQI), formerly known as the Institute of Quality Assurance (IQA), is a quality management company. The CQI owns the International Register of Certified Auditors (IRCA), a certification body for auditors of management systems.

  4. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "Increased quality comes from systematic analysis and improvement of work processes." "Quality improvement is a continuous effort and conducted throughout the organization." The Navy used the following tools and techniques: The PDCA cycle to drive issues to resolution; Ad hoc cross-functional teams (similar to quality circles) responsible for ...

  5. PDCA - Wikipedia

    en.wikipedia.org/wiki/PDCA

    The plan–do–check–act cycle. PDCA or plan–do–check–act (sometimes called plan–do–check–adjust) is an iterative design and management method used in business for the control and continual improvement of processes and products. [1]

  6. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality Improvement can be distinguished from Quality Control in that Quality Improvement is the purposeful change of a process to improve the reliability of achieving an outcome. Quality Control is the ongoing effort to maintain the integrity of a process to maintain the reliability of achieving an outcome.

  7. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    The five whys can be used as a foundational tool in personal improvement. [24] Masaaki Imai made the term famous in his book Kaizen: The Key to Japan's Competitive Success. [1] In the Toyota Way Fieldbook, Liker and Meier discuss the kaizen blitz and kaizen burst (or kaizen event) approaches to continuous improvement. A kaizen blitz, or rapid ...

  8. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Quality management software centralizes the storage of these documents. Regulatory compliance: To decrease compliance risks, quality management software is used within companies to make sure they comply with ISO, OSHA, FDA, and other industry norms and requirements. The software makes closed-loop corrective and preventive action procedures ...

  9. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Company-wide quality control (CWQC) 1968: Japanese-style total quality control. [11] Total quality management (TQM) 1985: Quality movement originating in the United States Department of Defense that uses (in part) the techniques of statistical quality control to drive continuous organizational improvement [12] Six Sigma (6σ) 1986