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Business process outsourcing companies of India (12 P) P. Business process outsourcing companies of the Philippines (6 P) U.
Pages in category "Business process outsourcing companies of India" The following 12 pages are in this category, out of 12 total. This list may not reflect recent changes .
The company was started as Progeon Limited in April 2002 and is among the leading outsourcing companies in India according to NASSCOM. [3] It was started as a 74-26 joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank's share at a price of ₹592 per share, Citibank having invested at ₹0.20 per share. [4]
Its clients include financial services, telecommunications and healthcare companies. Firstsource hosts operations in India, US, UK, and the Philippines. The company is listed on the Bombay (BSE) and National Stock Exchange of India (NSE) since 2007. In 2021 Firstsource generated revenues of INR 50.8 Billion (US$670 million). [5]
India, China and the Philippines are major powerhouses in the industry. In 2017, in India the BPO industry generated US$30 billion in revenue according to the National Industry Association. [30] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.
As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India. [9] [10] In 2005, WNS acquired Trinity Partners. [11] The company went public in 2006, listing on the New York Stock Exchange (NYSE).
With the Philippines being the 39th largest economy in the world, the country continues to be a promising prospect for the BPO Industry. In August 2014, the Philippines hit an all-time high for employment in the BPO industry. From 101,000 workers in 2004, the labor force in the industry grew to over 930,000 in just the first quarter of 2014. [7]