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What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information.
Contact the business behind the account that’s been hacked – Once they are aware of the problem, they can halt any further activity, especially if it’s a financial account. They will likely ...
"Always contact back via a known, official channel." Brooks adds: "The bottom line is do not click on links you do not recognize and always check the address of the email sender. Be vigilant."
AOL takes your security very seriously, and as such, we stay ahead of this problem by updating our DMARC policy to tell other compliant providers like Yahoo, Gmail, and Outlook to reject mail from AOL address sent from non-AOL servers.