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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information.
Contact the business behind the account that’s been hacked – Once they are aware of the problem, they can halt any further activity, especially if it’s a financial account. They will likely ...
We want AOL users to enjoy their time on our platform, and we provide various tools and standards to allow you to make the most of your experience. If you encounter abusive or inappropriate conduct by others on AOL, we encourage you to report the offense so we can ensure that action is taken. Unsolicited Bulk Email (Spam)
If you received a spoofed email, be sure to report the email as spam Keep your account secure While there isn't an industry-wide way to stop people from spoofing, you can take some steps to make sure your account remains secure.