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Spiceworks is a professional network for the information technology (IT) industry that is headquartered in Austin, Texas. [ 1 ] [ 2 ] [ 3 ] The company was founded in January 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to build IT management software.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
The head server must insure that all staff do their duties accordingly. The functions of a head server can overlap to some degree with that of the maître d'hôtel . Restaurants in North America employ an additional level of waiting staff, known as busboys or busgirls , increasingly referred to as bussers or server assistants , to clear dirty ...
A web administrator maintains web server services (such as Apache or IIS) that allow for internal or external access to web sites. Tasks include managing multiple sites, administering security, and configuring necessary components and software. Responsibilities may also include software change management.
A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Spiceworks News & Insights is an online community that enables peers to share professional knowledge about information technology. Since 1998, Toolbox has helped professionals make IT decisions and stay current in the rapidly changing technology market through peer collaboration.