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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL ...

3. Fix problems with AOL websites due to ad blocking software

   help.aol.com/articles/fix-problems-with-aol...

   Unblock yahoo.com in any antivirus software, which may have built-in ad blocker; Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual; Check all the icons in the browser navigation bar for a possible ad blocker, and disable/remove them

4. Turn pop-ups off or on in your browser - AOL Help

   help.aol.com/articles/disable-or-enable-pop-ups...

   If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome

5. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

6. Inappropriate advertising on AOL

   help.aol.com/articles/inappropriate-advertising...

   Always keep your Microsoft Windows operating system up to date and ensure that the latest security updates are installed using the Windows Update utility. Use antivirus software to protect your computer from viruses and other malware and always keep your antivirus definitions and databases up-to-date.

7. Remove Banner Ads with Ad-Free AOL Mail | AOL Products

   www.aol.com/products/utilities/ad-free-mail

   Windows: Windows 7 and newer Mac: MacOS X and newer Note: Ad-Free AOL Mail removes ads while using AOL email; it is not supported on AOL Desktop Gold or the AOL mobile app.

8. Remove or temporarily hide ads in AOL Mail

   help.aol.com/articles/ad-free-aol-mail

   A new ad appears if you refresh the page or perform some actions. • Most Ads - Click the "X" or Options icon and Dislike this ad to remove that specific ad and provide feedback. • The right-side ad - Click "X" and then Stop seeing this ad to temporarily hide the ad.

9. Settings A-Z - AOL Help

   help.aol.com/settings

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.