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COBIT (Control Objectives for Information and Related Technologies) is a framework created by ISACA for information technology (IT) management and IT governance. [1]The framework is business focused and defines a set of generic processes for the management of IT, with each process defined together with process inputs and outputs, key process-activities, process objectives, performance measures ...
[13] [14] COBIT, developed by ISACA, is a framework for helping information security personnel develop and implement strategies for information management and governance while minimizing negative impacts and controlling information security and risk management, [4] [13] [15] and O-ISM3 2.0 is The Open Group's technology-neutral information ...
The SIAM Foundation BoK was then followed by the SIAM Professional BoK in 2017 and the associated SIAM Professional certification. In 2019, the SIAM Foundation and Professional BoKs were revised to reflect changes in the SIAM and IT management landscape, including the publication of COBIT 2019 and ITIL 4.
COBIT defines the design factors that should be considered by the enterprise to build a best-fit governance system. COBIT addresses governance issues by grouping relevant governance components into governance and management objectives that can be managed to the required capability levels.
ISACA is an international professional association focused on IT (information technology) governance.On its IRS filings, it is known as the Information Systems Audit and Control Association, although ISACA now goes by its acronym only.
January 2019) (Learn how and when to remove this message) Information technology general controls (ITGC) are controls that apply to all systems, components, processes, and data for a given organization or information technology (IT) environment.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
ISO/IEC 20000 is the international standard for IT service management.It was developed in 2005 by ISO/IEC JTC1/SC7 and revised in 2011 and 2018. [1] It was originally based on the earlier BS 15000 that was developed by BSI Group.