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Ticketek has received severe criticism for excessive booking fees and delivery charges. [14] A 2009 review of ticketing agencies by the Australian consumer magazine, Choice , criticised the ticketing industry for lack of competition, insufficiently transparent pricing, and for a lack of information on seat location before booking. [ 15 ]
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Ticketmaster was founded in Phoenix, Arizona in 1976 [5] by college staffers Peter Gadwa and Albert Leffler, Gordon Gunn III, as well as businessman Jerry Nelson. [6] [7] The company originally licensed computer programs and sold hardware for ticketing systems.
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In 2017, Live Nation Entertainment reported revenue of $10.3 billion. [16] [17]In April 2018, the United States Department of Justice launched an investigation following allegations by AEG that Live Nation pressured them into using Ticketmaster and intentionally avoided booking acts for AEG venues. [18]