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If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
Many email services also offer filters (and advanced filters) that let you search the messages in your spam folder by sender, date, attachment and more. Second, look for a box next to each email ...
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
While 99.9% of spam, malware and phishing emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific sender aren't good and helps us make AOL Mail even better at recognizing future spam emails.
If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.
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5. Abandon ship. If all else fails and you’re still receiving enough spam emails to render your inbox impossible to use, it may be time to switch over to an entirely new account.
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