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Hammer and Champy (1993) [43] use the IBM Credit Corporation as well as Ford and Kodak, as examples of companies that carried out BPR successfully due to the fact that they had long-running continuous improvement programs. [41]
Hammer was a Jewish-American engineer, management author, and a former professor of computer science at the Massachusetts Institute of Technology (MIT). Hammer and James A. Champy founded the management theory of business process reengineering (BPR). [1] They wrote Reengineering the Corporation: A Manifesto for Business Revolution in 1993. [2]
James (Jim) Champy (born 1942) is an Italian American business consultant, ... A Manifesto for Business Revolution" in 1993 with Michael Martin Hammer, ...
Hammer coined this term to describe the development of a customer focused, strategic business process based organization enabled by rethinking the assumptions in a process oriented way and utilizing information technology as a key enabler (Hammer, 1993). Hammer offers reengineering as a strategy to overcome the problematic cross-functional ...
Hammer & Champy's (1993) [13] definition can be considered as a subset of Davenport's. They define a process as: They define a process as: a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer.
Also in 1993, ALT - the Association for Learning Technology - was founded in the UK, initially with the assistance of a donation by BT. Michael Hammer and James A. Champy publish "Reengineering the Corporation: a Manifesto for Business Revolution" (New York: HarperCollins, 1993).
According to Bodine and Hilty (2009) "important advances in this area borrowed from the operations discipline came in 1993 in the form of Michael Hammer and James Champy‘s book Reengineering the Corporation, which introduced tools for mapping and optimizing business activities using process modeling.
This approach was taken up by Thomas H. Davenport [16] (Part I: A Framework For Process Innovation, Chapter: Introduction) as well as Michael M. Hammer and James A. Champy [17] and developed it into business process re-engineering (BPR) as we understand it today, according to which business processes are fundamentally restructured in order to ...