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  2. 10 Phrases To Replace Saying 'Sorry' as a Reflex, According ...

    www.aol.com/10-phrases-replace-saying-sorry...

    Science & Tech. Shopping. Sports

  3. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

  4. Valediction - Wikipedia

    en.wikipedia.org/wiki/Valediction

    A valediction (derivation from Latin vale dicere, "to say farewell"), [1] parting phrase, or complimentary close in American English, [2] is an expression used to say farewell, especially a word or phrase used to end a letter or message, [3] [4] or a speech made at a farewell. [3] Valediction's counterpart is a greeting called a salutation.

  5. How to Deal with a Dismissal Letter in a Professional Manner

    www.aol.com/news/2010-04-10-dismissal-letter.html

    Having a pink slip or dismissal letter come across your desk or hit your inbox is never easy. If you're fired or laid off, losing a job can be a traumatic experience. With that said, you always ...

  6. Apology (act) - Wikipedia

    en.wikipedia.org/wiki/Apology_(act)

    Non-apology apology: a statement that looks like an apology but does not express remorse. Insincere apology: a statement that expresses remorse that is not felt. [2] This may be pro forma apology, such as a routine letter from a large business that expresses regret that a small order was not satisfactory in some respect. In such a case, the ...

  7. 7 Phrases to Politely Interrupt Someone, According to a Therapist

    www.aol.com/lifestyle/7-phrases-politely...

    You can also say this with another phrase like “Excuse me, do you mind if I butt in,” or “Excuse me for interrupting, but…” to clarify what you’re interrupting. 5. “I think it’s ...

  8. Letter of thanks - Wikipedia

    en.wikipedia.org/wiki/Letter_of_thanks

    A letter of thanks, letter of gratitude, thank you card, or thank you letter is a letter or greetings card that is used when one person/party wishes to express appreciation to another. They are frequently sent after an event (a birthday party, a religious festival or holiday) and especially when a gift has been received. [ 1 ]

  9. Here's the one word you should never include in a sincere ...

    www.aol.com/news/apologize-experts-share-why...

    Say, for example, you receive bad service or food at a restaurant and the server says they’re sorry but fails to make up for the poor service or food in some way. “It’s a terrible business ...

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