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Until the introduction of InWATS toll-free service by the Bell System on May 2, 1967 and the Linkline (later "Freefone") 0800 services by British Telecom on 12 November 1985, manually ringing the operator was the standard means to place a toll-free call. More than a few established manual "Freephone" or "Zenith" numbers remained in use for many ...
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The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
BT Business is a division of British telecommunications company BT Group that provides products and services to organisations in the small-to-medium-sized business, corporate and public sectors, and wholesale services through BT Wholesale. [3]
By the 1990s, the prefixes 0321, 0500 and 0800 were all in use and allocated to Vodafone, Mercury Communications and BT respectively. Typically, the relevant prefix was followed by a six-digit number, giving a total number length of ten digits including the initial '0'.
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Prior to its merger with Wholesale and Ventures, Business and Public Sector was formerly known as BT Business that was established alongside BT Consumer following a two-way split from former division, BT Retail in 2013 to allow BT to "better serve its customers and focus even more on delivering its strategic priorities".
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