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2. AOL Video - Troubleshooting - AOL Help

   help.aol.com/articles/aol-video-troubleshooting

   2. In the Adobe Flash Player Settings Manager box, ensure that the check boxes next to Allow third-party Flash content to store data on your computer and Store common Flash components to reduce download times are both checked. 3. Close your browser. 4. Launch your browser and retry the video.

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

4. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

5. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

6. Accessing AOL Sites or Apps Using Windows 10 - AOL Help

   help.aol.com/articles/accessing-aol-sites-or...

   To find your favorite AOL apps, first open the Start menu and click the Windows Store icon. Enter AOL in the Search field. View or select the available AOL apps. Click Install from the App page. Once the app is installed,click Open to view that app on your desktop. Use the steps included below to pin an app to your start menu to find your ...

7. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Open a new email by clicking the Write button on the toolbar. • Start typing your contacts in the write mail "to" field. Check your contacts in webmail • Open a web browser and navigate to mail.aol.com. • Check to see if your contacts are all listed.

8. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

9. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   2. Update your browser to the latest version. 3. Close and restart the browser. 4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different ...