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  2. Philip Kotler - Wikipedia

    en.wikipedia.org/wiki/Philip_Kotler

    In 1967, Kotler published Marketing Management: Analysis, Planning, and Control, [10] now in its 15th edition,{2016} and the world's most widely adopted textbook in graduate schools of business. [ citation needed ] Whereas previous marketing textbooks were highly descriptive, this text was the first to draw on economic science , organizational ...

  3. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Garvin's eight dimensions can be summarized as follows: Performance: brands can usually be ranked objectively on individual aspects of product performance.; Features: features are additional characteristics that enhance the appeal of the product or service to the user.

  4. Kevin Lane Keller - Wikipedia

    en.wikipedia.org/wiki/Kevin_Lane_Keller

    Kevin Lane Keller (born June 23, 1956) is the E. B. Osborn Professor of Marketing at the Tuck School of Business at Dartmouth College.He is most notable for having authored Strategic Brand Management (Prentice Hall, 1998, 2002, 2008 and 2012), a widely used text on brand management.

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