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  2. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    A sales plan is a strategic document that outlines the business targets, resources and sales activities. It typically follows the lead of the marketing plan , strategic planning [ 2 ] [ 3 ] and the business plan with more specific detail on how the objectives can be achieved through the actual sale of products and services.

  3. Sales and operations planning - Wikipedia

    en.wikipedia.org/wiki/Sales_and_operations_planning

    APICS defines S&OP as the "function of setting the overall level of manufacturing output (production plan) and other activities to best satisfy the current planned levels of sales (sales plan and/or forecasts), while meeting general business objectives of profitability, productivity, competitive customer lead times, etc., as expressed in the ...

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  5. Sales - Wikipedia

    en.wikipedia.org/wiki/Sales

    Sales outsourcing involves direct branded representation where the sales representatives are recruited, hired, and managed by an external entity but hold quotas, represent themselves as the brand of the client, and report all activities (through their own sales management channels) back to the client.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.

  7. Record to report - Wikipedia

    en.wikipedia.org/wiki/Record_to_report

    Record to report or R2R is a Finance and Accounting (F&A) management process which involves collecting, processing and delivering relevant, timely and accurate information used for providing strategic, financial and operational feedback to understand how a business is performing. [1]

  8. Account manager - Wikipedia

    en.wikipedia.org/wiki/Account_manager

    Identify new sales opportunities within existing accounts to retain a client-account manager relationship by up-selling and cross-selling [2] Manage and solve conflicts with clients [ 2 ] The Account Manager is expected to have specific information regarding the daily operations of the company and keep the Client updated.

  9. Marketing intelligence - Wikipedia

    en.wikipedia.org/wiki/Marketing_intelligence

    With the following steps being applied, a company's marketing intelligence system will prove to be beneficial to its effective functioning. Train and Motivate Sales Force: A company's sales force can be an excellent source of information about the current trends in the market. They are the "intelligence gatherers" for the company.

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