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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.

  3. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.

  4. Category:Problem solving skills - Wikipedia

    en.wikipedia.org/.../Category:Problem_solving_skills

    Pages in category "Problem solving skills" The following 18 pages are in this category, out of 18 total. This list may not reflect recent changes. A. Analytical skill; C.

  5. Creative problem-solving - Wikipedia

    en.wikipedia.org/wiki/Creative_problem-solving

    Creative problem-solving (CPS) [1] is the mental process of searching for an original and previously unknown solution to a problem. To qualify, the solution must be novel and reached independently. [1] [2] The creative problem-solving process was originally developed by Alex Osborn and Sid Parnes. Creative problem solving (CPS) is a way of ...

  6. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...

  7. Social problem-solving - Wikipedia

    en.wikipedia.org/wiki/Social_problem-solving

    A lack of social problem-solving skills and a negative problem orientation can lead to depression and suicidality in children and adults, [2] [10] [11] self-injurious behaviors, [12] and increased worrying. [13] Negative problem orientation and impulsive-careless problem solving styles have been commonly displayed by persons with personality ...

  8. Soft skills - Wikipedia

    en.wikipedia.org/wiki/Soft_skills

    The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.

  9. Situational theory of problem solving - Wikipedia

    en.wikipedia.org/wiki/Situational_theory_of...

    The situational theory of problem solving attempts to explain why and how an individual communicates during a problematic situation. The situational theory of problem solving (STOPS) was proposed by Jeong-Nam Kim and James E. Grunig in 2011 though their article “problem solving and communicative action: A situational theory of problem solving.”