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Performance is an abstract concept and must be represented by concrete, measurable goals or objectives. For example, baseball athlete performance is abstract as it covers many different types of activities. Batting average is a concrete measure of a particular performance attribute for a particular game role, batting, for the game of baseball.
Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
[1] [3] A method to achieve performance goals at an early stage of development are performance models. They can be created using design models and are applied as input for simulation engines and analytical solvers. Traditional APM activities support Ops teams to ensure performance goals mainly by meeting service level agreements (SLA).
The meetings are usually timeboxed to between 5 and 15 minutes, and take place with participants standing up to remind people to keep the meeting short and to-the-point. [6] The stand-up meeting is sometimes also referred to as the "stand-up" when doing Extreme Programming, "morning rollcall" or "daily scrum" when following the scrum framework.
Research on the sociotechnical systems approach to work has shown that this approach is related to increased employee satisfaction and motivation. [6] Another important step towards the high performance organization was the Japanese Revolution in manufacturing, which pointed out another flaw to the scientific model of production. [1]
"Total Quality Management (TQM) in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all ...
In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...
An after action review (AAR) is a technique for improving process and execution by analyzing the intended outcome and actual outcome of an action and identifying practices to sustain, and practices to improve or initiate, and then practicing those changes at the next iteration of the action [1] [2] AARs in the formal sense were originally developed by the U.S. Army. [3]
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related to: meeting close out ideas for work performance management