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The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
An Openreach engineer working on the "Superfast West Yorkshire" project in Wetherby (2014) at a manhole. Following the Telecommunications Strategic Review (TSR), in September 2005 British Telecom signed undertakings with Ofcom to create a separate division, for the purpose of providing equal access to BT’s local access network and backhaul products. [3]
TalkTalk Telecom Group Limited (formerly New TalkTalk plc from 2009–2010 and TalkTalk Telecom Group plc from 2010–2021; [1] commonly known as TalkTalk Group, trading as TalkTalk) is a British telecommunications company that provides pay television and Internet access services to businesses and consumers in the United Kingdom.
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BT Group plc (formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England.It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Around 6,000 engineers and call centre workers in Scotland will walk out on Friday in a dispute over pay, the Communications Workers Union has said.
BT Openreach's copper plant has been reported to have billions of pounds of scrap value, even after accounting for the cost of removal, with over a million tonnes of copper buried under the streets. [ 10 ] [ 11 ] Full retirement of the copper access network is expected to stretch into the 2030s.
BT Mobile is a mobile virtual network operator (MVNO) provided by BT Consumer; a division of BT Group in the United Kingdom that was launched in March 2015. [1] It uses the EE network [ 2 ] via an MVNO agreement signed in March 2014 [ 3 ] as well as using the spectrum BT won in the 2013 4G auction.
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