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  2. Restaurant rating - Wikipedia

    en.wikipedia.org/wiki/Restaurant_rating

    A top restaurant rating can mean success or failure for a restaurant, particularly when bestowed by an influential sources such as Michelin. Still, a good rating is not enough for economic success and many Michelin starred and/or highly rated restaurants have met the same fate as the Dutch restaurant De Swaen .

  3. Review site - Wikipedia

    en.wikipedia.org/wiki/Review_site

    Most review sites make little or no attempt to restrict postings, or to verify the information in the reviews. Critics point out that positive reviews are sometimes written by the businesses or individuals being reviewed, while negative reviews may be written by competitors, disgruntled employees, or anyone with a grudge against the business ...

  4. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    A study by Wirtz & Lee (2003), [21] found that a six-item 7-point semantic differential scale (for example, Oliver and Swan 1983), which is a six-item 7-point bipolar scale, consistently performed best across both hedonic and utilitarian services. It loaded most highly on satisfaction, had the highest item reliability, and had by far the lowest ...

  5. Strategic planning - Wikipedia

    en.wikipedia.org/wiki/Strategic_planning

    Strategic planning is an organization's process of defining its strategy or direction, and making decisions on allocating its resources to attain strategic goals.. Furthermore, it may also extend to control mechanisms for guiding the implementation of the strategy.

  6. Strategic fit - Wikipedia

    en.wikipedia.org/wiki/Strategic_fit

    Strategic fit expresses the degree to which an organization is matching its resources and capabilities with the opportunities in the external environment. The matching takes place through strategy and it is therefore vital that the company has the actual resources and capabilities to execute and support the strategy.

  7. Causal loop diagram - Wikipedia

    en.wikipedia.org/wiki/Causal_loop_diagram

    Example of positive reinforcing loop shown in the illustration: The amount of the Bank Balance will affect the amount of the Earned Interest, as represented by the top blue arrow, pointing from 'Bank Balance to Earned Interest. Since an increase in Bank balance results in an increase in Earned Interest, this link is positive, which is denoted ...

  8. Social entrepreneurship - Wikipedia

    en.wikipedia.org/wiki/Social_entrepreneurship

    For example, an organization that aims to provide housing and employment to the homeless may operate a restaurant, both to raise money and to provide employment for the homeless. In 2010, social entrepreneurship was facilitated by the use of the Internet , particularly social networking and social media websites.

  9. Types of restaurant - Wikipedia

    en.wikipedia.org/wiki/Types_of_restaurant

    Following the rise of fast food and take-out restaurants, a retronym for the older "standard" restaurant was created, sit-down restaurant. Most commonly, "sit-down restaurant" refers to a casual- dining restaurant with table service , rather than a fast food restaurant or a diner , where one orders food at a counter .

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