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Hochschild gives a clear example on how companies maximize their profits through the use of feeling rules by viewing the job of a flight attendant. A flight attendant's job requires emotional labor. The flight attendance uplifts the customer through his or her demeanor and expression of feelings.
The following stage of emotion is the expressive behavior; vocal or facial expressions follow an emotional state and serve to communicate their reactions or intentions (social). The fourth component is the subjective feeling, [ 3 ] [ 6 ] which refers to the quality that defines the experience of a specific emotion by expressing it by words or ...
The James-Lange theory of emotion was proposed by psychologist William James and physiologist Carl Lange. This theory suggests that emotions occur as a result of physiological responses to outside stimuli or events. For example, this theory suggests that if someone is driving down the road and sees the headlights of another car heading toward ...
Since emotions are strongly viewed to be representation of their authentic self, there lies more pressure to follow the norms of the society when it comes to emotional expression. [50] Emotion expression are hence affected by values placed on individuals through society norms.
Emotions may also infuse the logic of appropriateness and inform actors how to adjudicate between different norms. [16]: 26 Given that the logic of appropriateness has difficulties accounting for the role of affect and emotion in decision-making, the "logic of affect" or emotional choice theory has been proposed as an alternative logic of choice.
Emotion classification, the means by which one may distinguish or contrast one emotion from another, is a contested issue in emotion research and in affective science. Researchers have approached the classification of emotions from one of two fundamental viewpoints: [citation needed] that emotions are discrete and fundamentally different constructs
The Sociology of emotions applies a sociological lens to the topic of emotions.The discipline of Sociology, which falls within the social sciences, is focused on understanding both the mind and society, studying the dynamics of the self, interaction, social structure, and culture. [1]
The theory of constructed emotion (formerly the conceptual act model of emotion [1]) is a theory in affective science proposed by Lisa Feldman Barrett to explain the experience and perception of emotion. [2] [3] The theory posits that instances of emotion are constructed predictively by the brain in the moment as needed.