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Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...
With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Multichannel television in the United States has been available since at least 1948. The United States is served by multichannel television through cable television systems, direct-broadcast satellite providers, and various other wireline video providers; among the largest television providers in the U.S. are YouTube TV, DirecTV, Altice USA, Charter Communications (through its Spectrum ...
In a survey conducted by Consumer Reports magazine in 2012, Mediacom is the worst cable provider in the country according to the 50,000 people polled. [14] The September 28, 2012 edition of PC Magazine named Mediacom one of the nation's worst 15 fastest internet service providers. [15]
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