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UK Calling is the name given to the legislation introduced by Ofcom in July 2015 to make the cost of calling UK service numbers clearer for everyone. [ 1 ] The legislation was brought in due to the previous confusion surrounding service call charges, with the intention of making things simpler for the caller.
On 1 April 2019, Ofcom introduced a price cap (on the Service Charge element of the call cost) of £3.65 per 90 seconds of a call on calls to numbers starting 118. [35] From this date, twenty-six of the existing one hundred Service Charge price points were no longer available for use by services on telephone numbers starting 118.
Although calls from UK landlines to landlines in the islands are charged at the same rate as those to other UK landlines (i.e. they are not treated as international calls), calls may be excluded from calling plans offering unlimited UK fixed-line calls. Mobile operators may also charge more for calls to the islands and these calls are usually ...
0 was traditionally the number dialled for the operator for long-distance calls before subscriber trunk dialling (STD) was introduced, and so was retained as a prefix for direct-dialled calls. In the majority of areas, the area code still corresponds to the original STD letter code.
Pollster YouGov found that 49% of mobile users have been surprised to see how much they have been charged for calling 084, 087 and 09 non-geographic numbers and 90% believe organisations should make the cost of these calls clearer. [1] According to Ofcom, [2] UK consumers paid around £1.9 billion for calls to non-geographic numbers in 2009.
Two of the UK’s four biggest networks – EE and Vodafone – are reintroducing roaming charges for customers travelling to Europe in January. Virgin Media O2 users won't face roaming charges ...
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