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Jerome H. Peleaux was the creator and tester of the program for GM. Former logo of GM Certified Service, then GM Goodwrench The Mr. Goodwrench program, as originally conceived, required each dealer to adhere to a set of service delivery standards: requiring high levels of factory training, parts on hand, and service department amenities.
On May 27, 2009, the U.S. Treasury advanced a secured loan of US$360.6 million to GM, and GM issued a note to the Treasury for US$360.6 million, plus $24.1 million USD as additional compensation for the warranty advance, pursuant to the terms of the Warranty Agreement dated December 31, 2008, between GM and the U.S. Treasury. The loan funded a ...
Became part of GM Intercompany Parts Group. In 1920, Northway moved to a new plant on Holbrook Ave. in Detroit. This address seems to have subsequently been used by Frigidaire in the 1920s and 1930s and then by Refrigeration Service Inc. in the 1950s. At some point, the building was sold to Motor City Wiping Cloth Co. but they abandoned the ...
Lansing Redistribution Center (formerly, Lansing Service Parts Operation) is a General Motors automobile parts warehouse located in Delta charter Township, Michigan at West Mount Hope Highway and Lansing Road along GTW-operated railway.
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A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
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