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The output received by the customer as a result of the service provided is the main focus of the service level agreement. Service level agreements are also defined at different levels: Customer-based SLA: An agreement with an individual customer group, covering all the services they use. For example, an SLA between a supplier (IT service ...
In telecommunications rating is the activity of determining the cost of a particular call. [1] The rating process involves converting call-related data into a monetary-equivalent value. Call-related data is generated at various points in the network or measurements may be taken by third party equipment such as network probes.
A typical low-cost webcam (a Microsoft LifeCam VX-3000) for use with many popular video-telecommunication programs (2009). This list of video telecommunication services and product brands is for groupings of notable video telecommunication services, brands of videophones, webcams and video conferencing hardware and systems, all related to videotelephony for two-way communications with live ...
A multiple-system operator (MSO) is an operator of multiple cable or direct-broadcast satellite television systems. A cable system in the United States, by Federal Communications Commission (FCC) definition, is a facility serving a single community or a distinct governmental entity, each of which has its own franchise agreement with the cable company.
The telecom sector continues to be at the epicenter for growth, innovation, and disruption for virtually any industry. Mobile devices and related broadband connectivity continue to be more and more embedded in the fabric of society today and they are key in driving the momentum around some key trends such as video streaming , Internet of Things ...
Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre-defined service quality level for an optimal subscriber experience.
The two phrases, "customer-premises equipment" and "customer-provided equipment", reflect the history of this equipment.Under the Bell System monopoly in the United States (post Communications Act of 1934), the Bell System owned the telephones, and one could not attach privately owned or supplied devices to the network, or to the station apparatus.
Quality of service is especially important in networks where the capacity is a limited resource, for example in cellular data communication. A network or protocol that supports QoS may agree on a traffic contract with the application software and reserve capacity in the network nodes, for example during a session establishment phase. During the ...