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  2. Call graph - Wikipedia

    en.wikipedia.org/wiki/Call_graph

    A call graph generated for a simple computer program in Python. A call graph (also known as a call multigraph [1] [2]) is a control-flow graph, [3] which represents calling relationships between subroutines in a computer program. Each node represents a procedure and each edge (f, g) indicates that procedure f calls procedure g.

  3. Event-driven process chain - Wikipedia

    en.wikipedia.org/wiki/Event-driven_Process_Chain

    Example of a more complex EPC diagram (in German). An event-driven process chain (EPC) is a type of flow chart for business process modeling. EPC can be used to configure enterprise resource planning execution, and for business process improvement. It can be used to control an autonomous workflow instance in work sharing.

  4. Back-to-back user agent - Wikipedia

    en.wikipedia.org/wiki/Back-to-back_user_agent

    As all control messages for each call flow through the B2BUA, a service provider may implement value-added features available during the call. In the originating call leg, the B2BUA acts as a user agent server (UAS) and processes the request as a user agent client (UAC) to the destination end, handling the signaling between end points back-to-back.

  5. Control flow - Wikipedia

    en.wikipedia.org/wiki/Control_flow

    In computer science, control flow (or flow of control) is the order in which individual statements, instructions or function calls of an imperative program are executed or evaluated. The emphasis on explicit control flow distinguishes an imperative programming language from a declarative programming language.

  6. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    In telecommunications, an audio response unit (ARU) (often included in IVR systems) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day. ARUs increase the ...

  7. Arena (software) - Wikipedia

    en.wikipedia.org/wiki/Arena_(software)

    Arena can simulate diverse operation types, including call centers, for optimizing the use of agents and phone lines, the size and routing of pancake stacks in a food processing facility, [4] and the design of a gold mine.

  8. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Callback (computer programming) - Wikipedia

    en.wikipedia.org/wiki/Callback_(computer...

    Also, the delivery need not be made directly to the customer. A callback need not be to the calling function. In fact, a function would generally not pass itself as a callback. Some find the use of back to be misleading since the call is (generally) not back to the original caller as it is for a telephone call.