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  2. 7 Genius Phrases to Shut Down Conflict, According to a ... - AOL

    www.aol.com/7-genius-phrases-shut-down-234000465...

    7 Phrases to Shut Down Conflict, According to a Psychologist 1. "I hear you, but this is how I see it." Conversations are two-way streets. Yes, even when emotions are high during conflicts ...

  3. 10 Phrases To Replace Saying 'Sorry' as a Reflex, According ...

    www.aol.com/10-phrases-replace-saying-sorry...

    Fortunately, I have a list of 10 effective phrases to replace saying "sorry." Even as a therapist, I tend to say sorry more than I should. It’s a natural reflex, especially if you’re a people ...

  4. 10 Phrases To Shut Down Workplace Gossip, According to ... - AOL

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    Harrison suggests this phrase because it stops a conversation, allowing you to help "preserve the stories of work community members and the larger work community." 9. "Let’s discuss this with ...

  5. 14 Phrases to Instantly Lift Someone’s Spirits ... - AOL

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    14 Phrases To Lift Someone's Spirits While the best approach to lifting someone’s spirits is unique to their situation and personality, a few proven phrases are universally effective in ...

  6. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  7. Peacebuilding - Wikipedia

    en.wikipedia.org/wiki/Peacebuilding

    UK Department for International Development: works on conflict prevention (short-term activities to prevent the outbreak or recurrence of violent conflict) and peacebuilding (medium- and long-term actions to address the factors underlying violent conflict), including DDR programs; building the public institutions that provide security ...

  8. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Workplace communication is the process of exchanging information and wisdom, both verbal and non-verbal between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust and ...

  9. 7 Direct Phrases to Shut Down Passive-Aggressive Behavior ...

    www.aol.com/7-direct-phrases-shut-down-231000681...

    Next: 7 Simple Phrases to Describe Disappointment Even When It Feels Complicated, According to a Psychologist Source Dr. Robert Yeilding, Psy.D . , a clinical psychologist