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If you don't have dial-up, you'll need to try some other steps to fix problems with broadband connections. An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one ...
• Close open programs to free up system resources. • Check phone line for dial tone, and line quality. • Redial • Select a different access number. Some Access Numbers work better with certain modems. • Double check your username in the username box. Don't include @aol.com • Restart your computer and modem.
If you have a dial-up modem, you can use AOL Dialer to connect to the internet. Learn how to setup your connection, connect, disconnect, and check your connection status using AOL Dialer. AOL Dialer · Oct 28, 2023
1. Launch AOL Dialer. 2. Enter your username or email address and password. 3. Click Sign On. 4. Add your location name and connection type. 5. Click Next twice. 6. Select your dialing options.
If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology. ... Troubleshoot a dial-up connection.
The steps to add new access numbers may differ depending on the version of AOL Dialer installed on your computer. If you're using ACS, you'll want to download the latest version of AOL Dialer here. Connect an access number to AOL Dialer. 1. Click Connection Settings from the mail AOL Dialer page and follow the prompts. 2.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.