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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  3. Cable modem termination system - Wikipedia

    en.wikipedia.org/wiki/Cable_modem_termination_system

    Cable modem termination system. A cable modem termination system (CMTS, also called a CMTS Edge Router) [1] is a piece of equipment, typically located in a cable company's headend or hubsite, which is used to provide data services, such as cable Internet or Voice over IP, to cable subscribers.

  4. Xfinity - Wikipedia

    en.wikipedia.org/wiki/Xfinity

    Along with the price of internet subscriptions, Comcast charges users an additional $15.00/month to rent a cable modem. [19] This fee has been seen by some as unfair, [19] [20] but is waived for customers who buy their own modems. [21] Comcast charges $20 for internet installation, [22] but the fee is waived for customers who opt to install ...

  5. Cable modem - Wikipedia

    en.wikipedia.org/wiki/Cable_modem

    In network topology, a cable modem is a network bridge that conforms to IEEE 802.1D for Ethernet networking (with some modifications). The cable modem bridges Ethernet frames between a customer LAN and the coax network. Technically, it is a modem because it must modulate data to transmit it over the cable network, and it must demodulate data ...

  6. Beat the Comcast cable modem price hikes -- buy your own - AOL

    www.aol.com/news/2009-09-21-beat-the-comcast...

    Last week it was announced that Comcast plans to increase the cost of renting a cable modem from $3 to $5 a month -- an increase of 66% or $24 a year. Comcast points to the cost of new technology ...

  7. How Comcast plans to fix its failed customer service - AOL

    www.aol.com/news/comcast-plans-fix-failed...

    Hot on the heels of its failed merger with Time Warner Cable, Comcast is taking a different approach to bolster its ... 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us.

  8. Comcast Inks UPS Deal to Escape 'Most Hated Company' Box - AOL

    www.aol.com/on/comcast-ups-deal-most-hated-company

    For premium support please call: 800-290-4726 more ways to reach us

  9. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.