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Geek Squad, Inc. is a subsidiary of American and Canadian multinational consumer electronics corporation Best Buy, headquartered in Richfield, Minnesota.The subsidiary was originally an independent company founded by "Chief Inspector" Robert Stephens on June 16, 1994, and offers various computer-related services and accessories for residential and commercial clients.
Under the Geek Squad brand, Best Buy offers computer repair, warranty service, and accidental service plans. [2] Best Buy provides an online community forum for members, where consumers can discuss product experiences, ask questions, and get answers from other members or retail product experts. [83]
When contract talks broke down Best Buy did not notify its Geek Squad Agents to stop using the software and discard all copies. A judge granted a restraining order on April 14, requiring that use of all unlicensed software be stopped, and forcing Best Buy to turn over all copies of Winternals software within 20 days. [16]
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Getty At Best Buy, the Geek Squad technical support people are supposed to help customers. But University of Alabama art student Nicole March claims that the group is more like the Peek Squad. She ...
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