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SERVQUAL is a multidimensional research instrument designed to measure service quality by capturing respondents' expectations and perceptions along five dimensions of service quality. [2] The questionnaire consists of matched pairs of items - 22 expectation items and 22 perceptions items - organised into five dimensions which are believed to ...
All India Secondary School Examination, commonly known as the class 10th board exam, is a centralized public examination that students in schools affiliated with the Central Board of Secondary Education, primarily in India but also in other Indian-patterned schools affiliated to the CBSE across the world, taken at the end of class 10. The board ...
Secondary School Certificate is a public exam for classes 9 and 10 separately. Class 9 exam is called SSC part-1 and class 10 exam is called SSC part-2. This exam is conducted by government boards, officially known as Boards of Intermediate and Secondary Education, or simply BISE.
The FBISE was established under the FBISE Act 1975. [2] It is an autonomous body of working under the Ministry of Federal Education and Professional Training. [3] The official website of FBISE was launched on June 7, 2001, and was inaugurated by Mrs. Zobaida Jalal, the Minister for Education [4] The first-ever online result of FBISE was announced on 18 August 2001. [5]
Measuring service quality may involve both subjective and objective processes. In both cases, it is often some aspect of customer satisfaction which is being assessed. However, customer satisfaction is an indirect measure of service quality. Research has also indicated that the presence of service quality leads to several outcomes including ...
The recall is now Class I, meaning that "there is a reasonable probability that use of the product will cause serious, adverse health consequences or death," according to the Food Safety and ...
At the end of September, former New York Gov. Andrew Cuomo quietly switched his voter registration address to an apartment on East 54th Street in Manhattan. It marked the first time he’d lived ...
A Clemson win could mean two berths for the conference, but only if the playoff committee keeps an 11-2 SMU team ahead of a 9-3 Alabama team that jumped Miami (10-2) on Tuesday in the next-to-last ...