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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
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AFAIK, a factory reset only returns the system settings to their original ; it does not affect data or (directly) installed applications. The point of a factory reset is to recover settings that may have been altered by the user or the installation of applications. Applications may then become unusable, but no data is deleted as such by the reset.
Clients that use the same protocol can typically federate and talk to one another. The following table compares general and technical information for cross-platform instant messaging clients in active development, each of which have their own article that provide further information.
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