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As part of the 2018 MTA Action Plan, the MTA would improve the Access-A-Ride interface to make the ride-hailing, vehicle scheduling, and traveling processes easier. [35]: 42 During the COVID-19 pandemic, there was an increase in the reports of AAR trips that were canceled, in part because of traffic congestion and a shortage of drivers. [144]
MYmta allows paratransit users to request services through Access-A-Ride, the MTA's paratransit offering. [8] In addition, the app reports statuses and outages of elevators and escalators in accessible stations, [9] extending the functionality also performed by the similarly named My MTA Alerts service into application form.
MetroAccess is a shared-ride public transportation service for individuals in the Washington DC Metropolitan Area who are unable to use fixed-route public transit due to disability. It is managed by the Washington Metropolitan Area Transit Authority (WMATA) and is operated by various companies that contract to provide the service.
These requirements included "complementary" paratransit to destinations within 3/4 mile of all fixed routes (49 CFR 37.131) and submission of a plan for complying with complementary paratransit service regulations (49 CFR 37.135). Paratransit service is an unfunded mandate. [16]
[119] [120] In future versions of the MYmta app, the MTA planned to integrate the eTix functionality, as well as make it easier for Access-A-Ride customers to view when their vehicle will arrive at a certain point. [121] In October 2020, the MTA unveiled a new digital map providing real-time arrival estimates and service updates.
Not included below are buses and vans not open to the general public (Access-A-Ride vans, taxicabs, and employee shuttle buses), retired buses, or demonstration buses. This list also does not include buses formerly operated by MTA Long Island Bus (now Nassau Inter-County Express ) that are now operated under contract to Nassau County by Transdev .
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For example, with a pay-per-ride fare of $2.75 and a weekly unlimited MetroCard cost of $33 (as of October 2021), a passenger would still pay $2.75 per trip if they made 12 or fewer trips in a week; under the proposal, they would pay no more than $33 within a week, even if they made 13 or more trips. [158]