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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
The "helper" colleague authenticates with the password reset application and vouches for user's identity. [9] [10] In this scenario, the problem changes from one of authenticating the user who forgot the password to one of understanding which users should have the ability to vouch for which other users.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The default keychain file is the login keychain, typically unlocked on login by the user's login password, although the password for this keychain can instead be different from a user's login password, adding security at the expense of some convenience. [5] The Keychain Access application does not permit setting an empty password on a keychain.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
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If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.