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You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! We’ve improved our customer portal , so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself!
• View and pay your bill • Enroll in our Paperless Billing and Auto Pay programs • Check your account balance • Update your contact information • Sign up to receive emergency and non-urgent alerts by email, phone, and text • Track your water use
keep track of water use; pay bills at your convenience; request a time to have your service turned on or off; read and download your local water quality reports; find helpful information that may help you lower your bill; We welcome your feedback and want you to share your stories about your experience with us.
West Virginia American Water Receives Base Rate and Surcharge Orders from Public Service Commission of West Virginia
Pay with credit card: Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). Be sure to have your 16 digit account number handy which can be found on your bill. A $1.95 transaction fee applies.
Online: Sign up for MyWater (mywater.amwater.com), our self-service tool that allows you to manage your account online (be sure to have your account number handy if you're logging on for the first time).
American Water MyWater Customer Self Service Portal. MyWater is a fast and easy way to access and manage your water and/or wastewater account.
American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. American Water serves a broad national footprint and a strong has a strong local presence.
PAYMENT LOCATION RESULTS. We have agreements with hundreds of merchants in our service areas where you can pay your bill in person. These locations include supermarkets, drug stores and other local merchants. You can easily search below for the location closest to you.
At West Virginia American water, we keep customers at the center of everything we do! That’s why we’d like to invite you to join us for a Customer Assistance Webinar to learn more about the programs we offer to help you pay your water or wastewater bill.