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There is a setting for Advanced Protection on Chrome that is made for blocking phishing - it is also blocking email verification. Try turning that off to receive that email then back on. The problem with this setting is that it doesn't tell us nor the sending company that it isn't getting to us.
I'm requesting a verification email be sent to validate my email account, but nothing arrives. I've added no-reply@dropbox.com to my safe senders list. Nothing is arriving in my junk folder. I'm not sure where to go to get this simple issue fixed - help please! Thank you.
I have created a new email account, then created a new dropbox account (still with the same email domain), and I'm still not receiving the verification email. I have also tried sending the email verification from a different browser with no success. To add to these woes, your support bot is as usefull as a hole in a boat surrounded by sharks.
in the last 6 monhts, I invited two people to Dropbox. One of whom is my student and the other one is my colleague. While both signed up and installed the app on their laptop and have been using it actively, I have yet to get my 1GB space (2*500MB). When I checked the status online, it still says "waiting for email verification".
Received an email about locked state and that my account would be deleted, but I have a free account in Security and Permissions posted a month ago Solved I can't change the email address of my Dropbox account, as it's been hacked. in Security and Permissions posted a month ago
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook. For more info on available support options for your Dropbox plan, see this article.
Could you confirm that your referral also confirmed their email address with us and that they've installed the desktop app on a computer that didn't have the app installed previously? Thanks! Walter
Hello, I set up a drop box account today and have failed to receive the verification email, I have tried multiple times and tried using a different email address. I use outlook for email. I have checked the junk folder and have added no-reply@dropbox.com to my safe sender list and added no-reply@dropbox.com as a contact. I am at a loss as to ...
Not Receiving Email Verification Message As others have had the same issue, so too am I not able to receive the verification email to verify my email address. I have tried numerous times over the late week as well as checked spam/junk, clutter, as well as deleted and All Mail options.
While I perfectly know why one would want to have 2fa on their account, this is something I chose *not to* activate. Now for some time Dropbox actually forces us to have access to the email on top of the password. I want to be able to deactivate this setting. I want to be able to access Dropbox at times I don't have access to my email.