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Special Services – No charge to Customer a.k.a. "Freephone" Free to call from landline, and was up to 40p per minute from mobile, until July 2015 when calls to 080 numbers from mobiles became free. Calls to certain charity and similar services were always free from most mobiles. 0808 9xx xxxx numbers are used by freephone internet services.
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The cost of calls made to service numbers is now split into two parts: an access charge and a service charge. [132] Under the new legislation, which was promoted by an information campaign entitled UK Calling, [133] call charges must be clearly stated on all materials that advertise a service number. The 1 July changes also saw ‘freephone ...
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Calls to 084 and 087 non-geographic telephone numbers have a much larger Access Charge if called from a mobile telephone, than if called from a landline, making the call price from mobile telephones excessive. Before 1 July 2015, calls to 0800 and 0808 numbers were chargeable when called from most contract and pay-as-you-go mobile telephones. [2]
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The changes made at PhONEday were one step towards reorganising the numbering plan at a later date, so that the first two digits would indicate the type of service called. [8] PhONEday had cleared area codes from 02 to 09 of all geographic allocations by converting 9-digit numbers to 10-digit 01 numbers (and, in parts of at least 47 area codes ...