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  2. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  3. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    System Creator License Implementation language(s) Back end Launch Date Faveo Helpdesk: Ladybird Web Solution Proprietary PHP: MySQL: 2015 GLPI: INDEPNET

  4. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.

  5. Zendesk - Wikipedia

    en.wikipedia.org/wiki/Zendesk

    Zendesk eventually expanded from just customer service to also managing other customer interactions, such as sales. [34] The company first moved into sales software with its September 2018 acquisition of competitor Base. [35] [34] Base was later renamed Sell and a Sell Marketplace was created for corresponding third-party apps. [35]

  6. Comparison of cross-platform instant messaging clients

    en.wikipedia.org/wiki/Comparison_of_cross...

    The landscape for instant messaging involves cross-platform instant messaging clients that can handle one or multiple protocols. [1] Clients that use the same protocol can typically federate and talk to one another.

  7. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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