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  2. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management. System Creator

  3. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  4. Text (company) - Wikipedia

    en.wikipedia.org/wiki/Text_(company)

    Text (WSE: TXT) [4], previously known as LiveChat Software, is a Polish software company specializing in customer service and artificial intelligence solutions. [5] Based in Wrocław, it offers a suite of tools for B2B and B2C communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. [6]

  5. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  6. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    In May 2014, the company acquired OVM Solutions, a developer of cloud-based customer communications software. [20] In 2016, the company acquired the Genesys division of EIT, its regional partner in Korea. [citation needed] In December, Genesys acquired Interactive Intelligence, a developer of customer experience software for the cloud, for $1 ...

  7. Get 24x7 Live Tech Support for Any Device | AOL

    www.aol.com/products/tech-support

    Get support day or night for your AOL account, security software or just about any device you own . 24x7 support for your AOL account issues plus security products. Learn more ;

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