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2. Tech support scams are a trend. Learn how to avoid them, find ...

   www.aol.com/tech-support-scams-trend-learn...

   Tech support fraud occurs when the fraudster claims to be associated with a computer software or security company, or even a cable or Internet company, offering technical support to the victim ...

3. New ‘Phantom Hacker’ Scam: How To Protect Your Money - AOL

   www.aol.com/phantom-hacker-scam-protect-money...

   The FBI has reported that around 19,000 victims of tech-support scams sent in complaints from January to June of this year with estimated losses of over $542 million. See: 19 Dangerous Scam Phone ...

4. How to identify a scam call before you're taken ... - AOL

   www.aol.com/2019-09-19-how-to-identify-a-scam...

   Tech-support scam. Warning: Your computer has been infected with a virus! So goes these tech-support scams, which are some of the oldest in the book. After this lead-in, instead of removing the ...

5. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

6. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

7. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

8. Use AOL Official Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-official-aol-mail

   AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

9. Lawsuits involving Dell Inc. - Wikipedia

   en.wikipedia.org/wiki/Lawsuits_involving_Dell_Inc.

   The facility had consisted of computer and electronics sales-agents and of customer-service representatives. In March 2007 an article titled "Computer Giant Faces Consumer Lawsuit Consumers Allege They Didn't Get the Tech Support They Paid For" appeared on an ABC News website. [8] "Part of the suit claims that though Dell gave the impression of ...